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My iPhone doesn't allow me to use data.
amosebarger
Member

When I try to use data on my iphone, they will either refuse to load or tell me that my data isn't turned on, even though it is.

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Re: My iPhone doesn't allow me to use data.
MiiHere
Leader

Have you tried turning your data off and then back on? Restarting your phone in the process or after?

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Re: My iPhone doesn't allow me to use data.
amosebarger
Member

I've tried restarting my phone a few times. When I turn my phone back on, the data will work for a few hours and then it goes back to the way it was before.

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Re: My iPhone doesn't allow me to use data.
MiiHere
Leader

Are you using the Wi-Fi at all during that time?

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Re: My iPhone doesn't allow me to use data.
amosebarger
Member

Yes. When I first turn my phone on, I turn off wifi and turn on data so I can see if it's working. Then I turn the data off and use wifi until I don't have access to wifi. Then I'll turn my data back on and it doesn't work.

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Re: My iPhone doesn't allow me to use data.
MiiHere
Leader

Do you turn your Wi-Fi back off when you're wanting to connect using your data?

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Re: My iPhone doesn't allow me to use data.
amosebarger
Member

Yes

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Re: My iPhone doesn't allow me to use data.
MiiHere
Leader

Can you look at your cellular / network settings to see what they are set to?

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Re: My iPhone doesn't allow me to use data.
MiiHere
Leader

Try this:

HOW TO fix iPhone Internet Problem "Cellular data Network" not active - YouTube

It didn't work for them, but perhaps it will help you.

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Re: My iPhone doesn't allow me to use data.
amosebarger
Member

Where can I find that?

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