My iPhone won't ring. Yes, I have checked the side button... Ideas?
SunshineFan14
Enthusiast - Level 1

My iPnone 5 won't ring.  I've checked the side button, do not disturb, volume, notifications..... All to no avail.  : (

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Re: My iPhone won't ring.  Yes, I have checked the side button... Ideas?
tbo27
Master - Level 2

soft reset? home and power until apple shows.

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Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
fallingforward
Enthusiast - Level 1

This happened to me one time… Have you used your headphones recently with your phone? If you have there is a simple solution to restore your ringer.  Take your headphone jack and plug it in and pull it out of your phone about four or five times in a row. Then call your phone. It should ring!

Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
vzw_customer_support
Customer Service Rep

We need to get your iphone to ring Sunshinefan14. I appreciate your suggestion Fallingforward. How long has this been going on for? Is your software http://www.verizonwireless.com/support/knowledge-base-64746/  updated? Are other sounds working (notifications, ringtones, video, etc.) fine?
AmberF_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
darylofborg
Enthusiast - Level 1

It could also be in DND mode. Is there a half moon in the upper right hand corner. That's what got me. Everything went straight to voicemail.. Then I realized I had, had it in DND mode for days!

Sad moments in my life especially since I'm an iOS fan!