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My iPhone won't ring. Yes, I have checked the side button... Ideas?
SunshineFan14
Member

My iPnone 5 won't ring.  I've checked the side button, do not disturb, volume, notifications..... All to no avail.  : (

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Re: My iPhone won't ring.  Yes, I have checked the side button... Ideas?
tbo27
Sr. Member

soft reset? home and power until apple shows.

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Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
fallingforward

This happened to me one time… Have you used your headphones recently with your phone? If you have there is a simple solution to restore your ringer.  Take your headphone jack and plug it in and pull it out of your phone about four or five times in a row. Then call your phone. It should ring!

Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
vzw_customer_support
Customer Support

We need to get your iphone to ring Sunshinefan14. I appreciate your suggestion Fallingforward. How long has this been going on for? Is your software http://www.verizonwireless.com/support/knowledge-base-64746/  updated? Are other sounds working (notifications, ringtones, video, etc.) fine?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My iPhone won't ring. Yes, I have checked the side button... Ideas?
darylofborg
Member

It could also be in DND mode. Is there a half moon in the upper right hand corner. That's what got me. Everything went straight to voicemail.. Then I realized I had, had it in DND mode for days!

Sad moments in my life especially since I'm an iOS fan!