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My iphone 6 sounds
TaraD
Member

My iPhone 6 sounds go in and out throughout the day.  Does anyone know how to fix this?

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Re: My iphone 6 sounds
vzw_customer_support
Customer Support

I'm sorry you're having issues with the sound on your awesome iPhone 6 TaraD. Is there any damage to your device? Did it start when you downloaded a specific application or start to use a certain functionality?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: My iphone 6 sounds
TaraD
Member

No.  This is a brand new device, I've only had it a few weeks and it started pretty much right after I got the phone.  There is no damage and I don't have a ton of apps on my phone. 

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Re: My iphone 6 sounds
vzw_customer_support
Customer Support

Let's figure this out, TaraD. Can you please check the following settings to ensure you do not have something enabled to silence your phone? Please go to to Settings>Do Not Disturb. Are any of these options enabled (green)?

AndreaS_VZW
Follow us on Twitter @VZWSupport

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