My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
Forehand
Newbie

my  my phone started to scramble on the screen. I eventually shut it down. Now, it will not cut back on. I have tried all the instructions on this website, but nothing is helping it. Any suggestions??

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Re: My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
fernandobot
Specialist - Level 1

power button and home button (circle) held down simultaneously for ~20 sec didn't help?

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Re: My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
Forehand
Newbie

No, that did not help.

On Tue, Nov 10, 2015 at 5:54 PM, fernandobot <forums@verizonwireless.com>

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Re: My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
fernandobot
Specialist - Level 1

you may lose information but it will get you back into the phone. google DFU mode and follow the instructions on the apple website. it should allow you to bring your phone back to life. (you will need a computer with the most recent version of iTunes)

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Re: My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
Forehand
Newbie

Yeah, that didn't work either, nothing came on the screen....

On Tue, Nov 10, 2015 at 7:38 PM, fernandobot <forums@verizonwireless.com>

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Re: My phone started to scramble on the screen and then went blank, now it won't turn on at all. It is charged.
vzw_customer_support
Customer Service Rep

Forehand - Time to give your device some CPR to bring it back to life. Please Plug your device to the charger and then Press & Hold down the Power button and Home key for about 30 seconds. If you see the Apple appear release both buttons. Any water/physical damage to your device?
JacobVVV_VZW
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