My phone takes a screenshot every time I push the button to look at it. ANy ideas?
DAVWIN72
Newbie

Every time I look at my phone (touching the button to turn on the screen) it takes a screenshot and adds to the photo album. Any idea how to fix this?

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Re: My phone takes a screenshot every time I push the button to look at it. ANy ideas?
vzw_customer_support
Customer Service Rep

DAVWIN72,

Screenshots are a useful tool when working properly. Let's get to the bottom of this. How long has this been going on? Are you pressing the home button or power button when this happens?

DerekR_VZW
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