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I apologize for the delay, ICHIGO1O34. I do hope you’ve been able to work with a representative since your post. The suggestions from chris1060 & kaebfly were definitely heading in the right direction. If your line has been suspended you can still dial *611 from your Verizon Wireless phone to be connected with a representative who can access your account. A suspended number will also still be recognized in our system when you dial 800-922-0204 (for postpaid Customer Service) or 888-294-6804 (for prepaid Customer Service). We also offer more immediate support through www.vzw.com/contactus such as Live Chat, Twitter, or Facebook.
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
lvinston, you have reached the right place and I am here to help. I apologize for the delay in response. What issues are you having?
If you need immediate assistance as well, you can find all the ways to contact us here: https://www.verizonwireless.com/support/contact-us/