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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Need to talk to a rep ASAP
ICHIGO1O34
Member

i need to talk to a verison rep ASAP about account but it's suspended!!!!

Labels (1)
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Re: Need to talk to a rep ASAP
chris1060
Sr. Member

Since this is a peer to peer forum, Verizon does not continuously monitor the posts. If you require immediate assistance, you can contact customer service at 1-800-922-0204. This will provide you with  faster assistance.

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Re: Need to talk to a rep ASAP
ICHIGO1O34
Member

yes but because they ask for my phone number my problem Is associated with and it is suspended I cannot call

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Re: Need to talk to a rep ASAP
kaebfly
Leader

Do you have an active account with Verizon? If so, call on that line and when you get a rep explain whatever the issue is. Or you may need to go to a physical store.

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Re: Need to talk to a rep ASAP
jenniferh_vzw
Verizon Employee

I apologize for the delay, ICHIGO1O34. I do hope you’ve been able to work with a representative since your post. The suggestions from chris1060 & kaebfly were definitely heading in the right direction. If your line has been suspended you can still dial *611 from your Verizon Wireless phone to be connected with a representative who can access your account. A suspended number will also still be recognized in our system when you dial 800-922-0204 (for postpaid Customer Service) or 888-294-6804 (for prepaid Customer Service). We also offer more immediate support through www.vzw.com/contactus such as Live Chat, Twitter, or Facebook.

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Need to talk to a rep ASAP
Snn5
Sr. Leader

Or, use the Chat option in the Contact Us link.

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Re: Need to talk to a rep ASAP
lvinston
Member

stores are lame

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Re: Need to talk to a rep ASAP
vzw_customer_support
Customer Support

lvinston, you have reached the right place and I am here to help.  I apologize for the delay in response.  What issues are you having? 

If you need immediate assistance as well, you can find all the ways to contact us here: https://www.verizonwireless.com/support/contact-us/  

SantoC_VZW

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