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Need to unlock an iphone 4s.
LISDER62
Member

I have an iphone 4s that belonged to my son.  He was Air Force Fire/Rescuse when he passed away.  The phone no longer has service on it and it is in the locked mode.  Is there any way to get it unlocked to retrieve his photos and text messages?  Thanks in advance from a grieving mother.

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Re: Need to unlock an iphone 4s.
vzw_customer_support
Customer Support

We offer our condolences to you and your family LISDER62. We understand wanting to be able to get the device unlocked. Since the passcode is only saved to the device itself, we would not have access to see or reset it on our end. The best option would be to contact Apple directly to see if there is any additional assistance they can provide. You can contact them here http://apple.co/1Radxkn .

RashadM_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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