Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Line
Xman62
Member

I saw an ad for "free" iPhone when you add a new line.  I was using my company v7 phone which as you can imagine, dying for a charge. Great time to use this promotion, or so I thought.  I went through the process of releasing the number to a personal account. After all that, Verizon did not consider this a new line, (just a transfer) so I was out of luck.  Is this a sign of things to come?

0 Likes
Re: New Line
vzw_customer_support
Customer Support

Xman62, congrats on your new devices and we are sorry to hear about your promotion concern. Making sure you receive accurate information is always important. If you are transferring a line from another Verizon account (consumer or business) this is not considered a new line of service and you will not qualify for the promo. Review more details about our promotions here https://www.verizon.com/support/device-deals-faqs/ 

0 Likes