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New iPhone sPlus
_rak
Member

Unable to use 3D Touch. Looked online and it's not even under settings/interactive

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1 Solution

Correct Answers
Re: New iPhone sPlus
JohnnyDoe
Novice

It's under Settings -> General -> Accessibility -> 3D Touch (about half way down scrolling)

View solution in original post

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Re: New iPhone sPlus
JohnnyDoe
Novice

It's under Settings -> General -> Accessibility -> 3D Touch (about half way down scrolling)

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Re: New iPhone sPlus
_rak
Member

I went there but it's not even listed

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Re: New iPhone sPlus
_rak
Member

Even though I paid for an iPhone 6splus, the back of the iPhone just says iPhone, maybe they sent the wrong phone

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Re: New iPhone sPlus
JohnnyDoe
Novice

Did you order it from Verizon or from Apple? Or where did you order it from - let me look at the back of my phone. I ordered mine from Apple and think it just says iPhone.

Do you know what model number you have? Look on the back of your phone - in small letters it should start with an 'A' and have 4 numbers... A_____

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Re: New iPhone sPlus
Salisbury
Sr. Member

  rak, this link will help determine what model iPhone.

Identify your iPhone model - Apple Support

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Re: New iPhone sPlus
vzw_customer_support
Customer Support

Hi Rak,


Congrats on your new phone. We want every feature up and running properly. Lets get this fixed. What is the current carrier and software version on the device? Please also send the model number listed. Settings>General>About.


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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