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New phone shipped to old address from 10 yrs ago
DocVoxel
Member

I ordered a new phone tonight and confirmed correct shipping address before submitting. My order confirmation shows correct address but shipping notification shows it was shipped to an address that I haven’t lived at for a decade. That address isn’t even on my account. Please help. 

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Re: New phone shipped to old address from 10 yrs ago
vzw_customer_support
Customer Support

DocVoxel, Did you ever get your address updated on your order? Do you still need assistance in getting this all corrected? Please respond to our Private Note for further assistance. - ScottD_VZW

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