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Nfl Mobile error loading video

Been trying to watch thursday night football on my iphone 6s+ and i keep getting error loading video. i have rebooted my phone and cleared the cache and uninstalled and reinstalled the app.  I've been looking forward to this game all week. What gives?

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Re: Nfl Mobile error loading video
Verizon Employee

We want to be sure that you are able to enjoy your favorite team, and I am happy to provide additional help.

Can we please have the make/model of your phone? Does the device have the most recent software update? Please run a diagnostic at your earliest convenience and we will be ready to continue helping.


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