Elle1030 I'm sad to learn you are having a few issues right now. We certainly want to do everything we can to help you out. If you are the account owner you should have access to all the account information if your number is registered as the account owner for My Verizon.
As for the deductible on the phone, that would be correct. However, Asurion does offer screen replacement if you are interested in that. We have sent you a private message here on this platform.-Dolores
I am also having this problem. I am trying to find a call I made a couple of months ago do to the company saying I didn't call. How do I resolve this issue?
I have been have the same problem. I am trying to find a call I made a couple of months ago to a company who says I never called. My call history on my device itself does not go back that far.
Start a new topic or ask questions in the open forum.
