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No SIM card installed
CspsFan
Member

Bought a new phone IPhone 6s last week and now it is saying on SIM card installed. I changed my plan yesterday but I don't think that is the issue. Any answers and of course I am out of the country

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Re: No SIM card installed
vzw_customer_support
Customer Support

Congratulations on the new iPhone 6s, CspsFan. We definitely can help make sure the new device is up and running again. When did this problem start happening? Did you swap sim cards while you were out of the country? I agree with you as this is most likely not related to any price plan change. I recommend attempting to remove and reinsert the sim card so it is securely in the phone. Click here: http://vz.to/1KG9nPG . Keep us posted.


AnthonyC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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