Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No Sim, No Data Plan, Unable to activate your device at this time.

Another person with this problem.

Bought my 38mm Apple Watch Nike with Cellular today from Apple. I had the no sim, no data plan issue when I first activated it. Called Verizon and it did work for about an hour. Then again, No sim, no data plan. Through the App I removed the device from my data plan, and re-activated it - viola it worked, for about another hour. Then again, no sim, no data plan. After doing this about five times I am now stuck in limbo, when the Watch app sends me to Verizon to login to my account, I now get the error: We are unable to activate your device at this time.

Hours and Hours on the phone with Verizon and I get three results: 1) They have no idea how the device requires your phone and the process to establish the cellular connection. 2) They don't understand that there is no removable sim in the device. 3) Hung up on, chats ended, no replies.

Basically I get no help. I will return the watch to Apple, thankfully they have a great return policy.

Labels (1)