No Sound on Verizon Messages

[Waggy33]

I installed Messages + but have no sound or vibration on my iphone 12 pro max? I have tried everything.

[jav6]

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@Waggy33 wrote:

I installed Messages + but have no sound or vibration on my iphone 12 pro max? I have tried everything.

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Are you referring to notification sounds/vibrations?  On my Android phone there are notification settings in the app, selecting Settings and on my phones' Settings, there are Notification options for apps, including Message+.  Do you get sound/vibration notifications for other apps?  Have you tried uninstalling/re-installing the app?

[vzw_customer_support]

Waggy33, we want to ensure you can obtain notifications as needed. When you go into your iPhone Settings and select Message+ and Notifications, is Allow Notifications set to on in green? Is Sounds also on under that setting?

-Ebony