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No VM visual alerts? iphone 6s?
goldencindy
Member

Not getting the little visual alert I have a voicemail.  Online help said to go into personal options and press "1" to turn these on, but 1 in personal options is to change the password.  Anyone?  Using iphone 6s.

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Re: No VM visual alerts? iphone 6s?
tbo27
Sr. Member

do you have cell data on and wifi off?

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Re: No VM visual alerts? iphone 6s?
vzw_customer_support
Customer Support

We definitely want to ensure your VM alerts are properly displaying. How long has this issue been occurring? Are voice mails present within the phone app?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No VM visual alerts? iphone 6s?
goldencindy
Member

both on…

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Re: No VM visual alerts? iphone 6s?
vzw_customer_support
Customer Support

golencindy, Recieving your messages is a vital part of having a phone. Let's find a resolution for you. When did this concern begin? What changes have you made to your device since this began? (New apps, New software?)
KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No VM visual alerts? iphone 6s?
Salisbury
Sr. Member

  goldencindy, another thing you might want to take a look at is. Go into the Settings of the iPhone 6s to Notifications, then scroll down to Phone - Badges, Sounds, Alerts and click on it. In there try selecting ON for what preferences you want in place, or turn them all on.

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Re: No VM visual alerts? iphone 6s?
dahmerm
Member

I'm having the Same issue!

Voicemails and missed calls on my iPhone 6s Plus have been delayed. A voicemail and missed call I received at 10:30AM, didn't show up on my phone until 12 hours later at 10:30PM.  This has been happening on and off for at least 4 months or more.

iOS 9.2

Carrier Verizon 23.2

Cellular Data is turned on

Wifi is turned on

Is this a known issue? Does anyone have a fix?

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Re: No VM visual alerts? iphone 6s?
dahmerm
Member

Alll phone notifications are on

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