For whatever reason as of late I have no data while on a phone call. Not sure what has changed or how to change it back. It goes to just bars while on a call and the LTE goes away. Thanks
Hello! Thank you for reaching out to us on Social Media! We'd be happy to take a look at the account to see what could be happening. How does that sound? To avoid working with multiple agents, let's get you into the Secure Channel. This will ensure we stay together, and work on resolving this concern. Please click the link below, hope to see you soon!
By connecting with us, you grant us permission to review your services so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note, the link we provide has a timed expiration, so we encourage you to continue as soon as possible.
Authenticate and continue here:https://www.verizonwireless.com/campaign/smauth
*Angela
Start a new topic or ask questions in the open forum.
