Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
No longer great service.
Quipa1
Member

After many years of great home service I've been having dropped calls and in coming phone calls going straight to voice mail. I usually have full bars now I'm lucky if I have two. I called Verizon and was told that there are no issues in the area. Can anyone tell me what happened? I am using a new iPhone 7 and my wife has a 6s.

Labels (1)
0 Likes
Re: No longer great service.
vzw_customer_support
Customer Support

That's frustrating when you had great service with us and something happened to cause home service to have these reported issues, Michael. Let me see what's going on to work on a resolution. When did this issue start? What's your zip code? I could check the area again to see if there were any resent reported issues. Please share more details with me so you and your spouse once again can have the great service at home.

EdwinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes