This is a complaint. Starting yesterday Local Verizon Stores received an onslaught of calls complaining that some iPhones stopped working with the message “NO SIGNAL” . We did all the know ways to reset our phones and check settings to no avail.
Today the phone is working. The 3rd party store advised “work was being done on a tower here in the VT/NH area. Shame on Verizon for NOT posting a notice of maintenance and possible outage.
I came within 1 hr this morning to switching to AT&T !!!
Please pass to SUPV/Mgt
Please be assured that we always want to provide you with excellent and uninterrupted service, Cfi4u. You indicate that service is back to normal today, and we thank you for your feedback which we will forward to our leadership team. Aside from forwarding your feedback to our leadership team, are there any other Verizon Wireless questions ( https://www.verizonwireless.com/support/ ) that I can answer for you today? -Antonio
Thanks for the honest feedback. Your input is taken seriously and your voice will be heard as we would hate to lose your business. The information will be forwarded to the proper venues.
Thanks for your time and patience. It was a pleasure assisting you. ~Gilbert
Start a new topic or ask questions in the open forum.
