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No voicemail
jrhicks235
Member

I am unable to access my voicemail for my IPhone 4s.  I have had this phone for almost 2 years and the issue just started about a week ago.  My personalized greeting will also not play.  Please help.  Thanks

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Re: No voicemail
vzw_customer_support
Customer Support

That is no good! We definitely want to help. If you call *86 from the phone and Send will it connect you to your voicemail box? You may need to use this method to set it up again. Once it has been set up let me know if it is working for you. If not, we may need to take a look at your account to get some more information. Thanks in advance!


bryans_vzw
Follow us at Twitter @vzwsupport

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Re: No voicemail
jrhicks235
Member

After I dial *86, I just get a pre-recorded message and if I push a number to get to a menu, it just tells me my message is too short and won't be sent

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Re: No voicemail
vzw_customer_support
Customer Support

jrhicks235,

Help is here. Please dial *73 send. You will hear three beeps two times. Once this is done you can end the call. Then attempt to call *86 send again.

RobinD_VZW

Follow us on twitter @VZWSupport

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