Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No warrenty for water damage
HBGIRLUS
Member

Iphone 6 under warrenty.  I had the phone in a backpack with friend Samsung galaxy6 along with couple water bottles.  Iphone went dead so took it to Apple Store and explained possible water damage.  They said no warrenty coverage and told me $300 to open and fix.  Tried to explain phone never went underwater but no use.  I told my friend with Samsung Galaxy6 and he said his phone is fine and sent me Utube link to underwater test.  Next phone is Samsung.

Labels (1)
0 Likes
Re: No warrenty for water damage
mama23dogs

I Wouldn't dunk a Samsung.  I love my Samsung phones, Ive owned several, but those water tests on the phones, active or not, make me wince.  In fact the current GS7 active has failed the dunk test, whole the regular s7 and s7 edge passed.

I Prefer a ziploc freezer bag.

Re: No warrenty for water damage
flutterfly8497
Sr. Member

There is a difference between "water damage" and "underwater." A phone can be easily damaged just by spilling on it in the wrong place. For example, if you set a drippy bottle on the uncracked screen of your phone, you're probably fine. But if your phone sits in/on a puddle on end, regardless of how long, you will most likely have the water marker tripped, if not actual damage to the charging or auxiliary port.

Re: No warrenty for water damage
flutterfly8497
Sr. Member

Also, I don't know of any manufacturers that warrantee phones as "waterproof." They prefer the more ambiguous "water resistant."

Re: No warrenty for water damage
Weth
Sr. Leader

I Bet the YouTube video was someone else's phone and not your friend purposely putting his phone in water.

Even if you had this phone, it is water resistant not water proof. Any water damage would still not be covered under warranty.