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Not getting text messages from certain people
lizmmoreno
Member

I switched from Verizon to Sprint and then switched back to Verizon and back to my old iphone 6 and now I am not getting text messages from certain people.

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Re: Not getting text messages from certain people
Salisbury
Sr. Member

   lizmmoreno, you might want to go to Settings > Messages to check if iMessages & MMS Messaging is turned on, and Group Messaging if you happen to be using that as well.

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Re: Not getting text messages from certain people
nykascott
Member

Did you ever get this resolved?  I have the same problem and Verizon has not been able to help.

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Re: Not getting text messages from certain people
vzw_customer_support
Customer Support

@nykascott

It’s important to me that you’re able to successfully send and receive texts messages using your Verizon Wireless device. Please allow me to assist.

What model phone do you have? Please share details of what you’re experiencing with your text messages. When did this problem begin?

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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