Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
One caller going straight to voicemail -not blocked


Anytime my daughters school calls me they get sent straight to my voicemail. I’ve checked to see if may have blocked their number by accident but I haven’t. I’ve saved their number in my contacts thinking that might help, it didn’t. They seem to be the only number that can never reach me directly. Nobody else that calls me gets sent straight to my voicemail. I really need them to be able to get a hold of me the first time they call. 

any help would be greatly appreciated. 

Tags (1)
Re: One caller going straight to voicemail -not blocked
Customer Support

Hi, Alizahsmommy. Thank you for reaching out Verizon Social Media. Our goal is to provide you with the best experience. Please, send us a PM, so we can address all your concerns. We're always happy to help!