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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Online Upgrade Ripoff

Was due for an upgraded and selected upgrade while logged in and was given several options.  Selected S10 based on $10/month option advertised.  Was charged $32/month.  Customer service stated the 10/month was only for a new line.  This was not stated in the ordering process and makes no sense because I went through the upgrade menu.

Re: Online Upgrade Ripoff
Sr. Member

Product page tells you if a promo requires a new line.