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Order still processing? Final credit approval?
uhwtfky
Member

So, I got a order confirmation or a 'your order is complete' email. I ordered my Iphone 8 plus two days ago- chose two day shipping.. and it's still processing? I'm afraid I won't get my phone on time based upon other forum-posts. I'd copy and paste what it says but the site said:

Maximum attempts tried for the Order Status.

lol! got to be kidding me!

Anyways, can someone let me know what's going on? I am supposed to get my product on Wednesday.

order still proccessing.. check back later.. final credit approval? don't get it.

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Re: Order still processing? Final credit approval?
dizzy442
Member

Sounds like your credit is still being verified. I would call to check to see if you do not have to send in documents or check email.

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Re: Order still processing? Final credit approval?
vzw_customer_support
Customer Support

uhwtfky, we understand your concern about your order. Did you agree to the Terms & Conditions for the device?

LauraL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Order still processing? Final credit approval?
uhwtfky
Member

How do I agree to Terms and Conditions even after I had ordered my item?

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Re: Order still processing? Final credit approval?
josephe_vzw
Verizon Employee

I certainly understand the importance of getting your device shipped as quickly as possible, uhktfky. If you ordered your phone online, you would have accepted terms and conditions during the order process. Let’s take a closer look into your order. Please reply to the private message I sent you.

JosephE_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Order still processing? Final credit approval?
Csuper3356
Member

Having the same issue now! No one knows why it’s processing. Everyone told me it would be here by 8pm today and nothing. Now someone is telling me the order is not complete. I have the “order is complete” email and an email from customer service today saying it’s arriving today. It didn’t.

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Re: Order still processing? Final credit approval?
PHIWHI16
Member

can you help me with my order

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Re: Order still processing? Final credit approval?
magoodall
Member

How long did it take to finally get your order? I’m in the same boat now and have no luck with help

Re: Order still processing? Final credit approval?
vzw_customer_support
Customer Support

magoodall, we certainly want you to have an easy time with processing an order. What specifically is the trouble?

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Re: Order still processing? Final credit approval?
MrTunaCat
Member
  • Same boat as well?  How long did it take you?  Lol.  It says 2day shipping and I was stoked.  But it's been 2 business days and it hasn't even shipped.  What's the point in fast shipping if they take so long to ship it.