An Accepted Solution is available for this post.
Password issue
Jk75
Newbie
‎07-05-2015 12:27 AM

I am entering my wifi password straight from my jet pack& it keeps saying incorrect password. I've tried resetting network & it still does it. Can't connect to Internet.

Labels (1)
Labels
0 Likes
7 Replies
An Accepted Solution is available for this post.
Re: Password issue
MiiHere
Champion - Level 3
‎07-05-2015 03:07 AM

Do they use any 0's that you're maybe mixing up with O?

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
Jk75
Newbie
‎07-05-2015 01:40 PM

Thanks but I tried that

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
MiiHere
Champion - Level 3
‎07-05-2015 03:54 PM

Is it new? You have 14 days to return to Verizon.

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
Jk75
Newbie
‎07-05-2015 05:05 PM

No I've had all of it for at least a year, same password& device

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
MiiHere
Champion - Level 3
‎07-05-2015 08:19 PM

That is so strange. I can only think to try the basic things you've already tried.

The account is all paid up? Have you tried removing the sim? Contacting tech department?

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
Jk75
Newbie
‎07-07-2015 03:37 PM

Idk but all of a sudden it stopped doing it. Weird

0 Likes
An Accepted Solution is available for this post.
Re: Password issue
aesmiddy
Newbie
‎07-07-2015 05:06 PM

did you make sure your

caps lock is off

0 Likes