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Phone not always ringing on incoming calls
Mspete1
Member

What can I do when at least half the time I get an incoming call, my phone goes immediately to voicemail and I don't even get the tone for voicemail? I have all my settings right as far as I can tell. I have my volume way up. I have an iPhone 5c.

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Re: Phone not always ringing on incoming calls
MiiHere
Leader

Have you noticed that you lack service when you're missing calls?

You could try to power down, remove your sim card and reinstall and see if that helps.

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Re: Phone not always ringing on incoming calls
Mspete1
Member

No- hadn't noticed that. Will try the SIM card. Thanks

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Re: Phone not always ringing on incoming calls
Mspete1
Member

OK, I stopped by the Verizon store and asked about this. SO simple. On the little control panel that slides up from the bottom of the screen there is a moon icon. I had accidentally hit it and it's a do-not-disturb icon. Hence when I unelected it, it fixed my problem! SO SIMPLE!

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Re: Phone not always  ringing on incoming calls
MiiHere
Leader

Ha. Perfect!

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