Have a phone you love? Get up to $500 when you switch and bring your phone.
Up to $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
gbrooks799, that's definitely not good. We want you to have a working phone so let's get your iPhone back to normal function. Please ensure your iPhone 5s is not on the charger and then press and hold the Power and Home buttons until the Apple logo appears (approximately 10-20 seconds) then release. It should come back up to home screen.
Keep us posted with the results.
EbonyR_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!