Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Phone won’t make or receive calls

Ever since this morning, any time I try to make a call from my phone, it automatically says call failed. If someone tries to call me, it goes straight to voicemail. Data/cellular and WiFi are all working, texting is working, but the bars in the top right corner showing service are all gray-indicating no service when this is not the case. 

Re: Phone won’t make or receive calls
Customer Support

We definitely want to provide service you can count on during the holiday weekend. Help is here. As we currently have several active alerts, can you confirm your city and state? This will let us know if you are in an impacted area. Looking forward to hearing back.