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Phone won't ring
LotDot
Enthusiast - Level 1
‎03-18-2015 08:31 PM

My iPhone 5c won't receive calls

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Re: Phone won't ring
dilbertaz
Specialist - Level 3
‎03-18-2015 08:40 PM

Didn't accidentally turn on do not disturb?

Or try

1) Set  Bluetooth OFF:  > Settings > Bluetooth > set OFF

2) Restart iPhone 5: This step is accomplished by holding the sleep/wake and home buttons together until you see the Apple logo and then release.


Or try turning off wifi


Or try turning off 3G


There are many things that have been tried in this situation and different things have worked for different phones, this is an old thread but may still apply

iPhone 5 not receiving calls or voicemail | Apple Support Communities


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Re: Phone won't ring
vzw_customer_support
Customer Service Rep
‎03-19-2015 03:23 PM
We are here to help find the solution here. When you look up towards the top of the phone near the battery, do you see a moon shape? If yes, it would appear that your Do Not Disturb has been turned on. Please let us know!    ErinW_VZW Follow us on Twitter @VZWSupport   If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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