I live in the middle of Albuquerque, New Mexico. Right in the middle of the city. My house is located at the bottom of small hill. I only get 1-2 bars at any time. Inside the house or outside of the house. Half of the calls I get the person on the other side can barely hear me. Half of the calls I make out I have to try 3-4 times to get the call to dial out. I have talked to Verizon support and they tell me that there is no problem that they are aware of. When they run a test everything is fine. I have four different types of cell phones in my house, two Samsung Eclipse, one Iphone 8, one galaxy and one flip phone. I have 5 phone lines. They all have the same problem. I have no interest in hooking up to my wifi, I am paying for service I expect service. Any one out there have any ideas?