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Poor connection
Graychet
Member

I have complained several times moved from ATT to Verizon. Bad decision , Verizon tells me that I'm lying! At home I have 2 bars tell me that I'm surrounded my towers. I have an Iphone6 Plus? I went to Apple they replaced phone but still doing the same thing? I wish I would have stayed with ATT. Verizon can't handle the iPhone's if you have a flip you should be go to go. My service is terrible!! I will move back to ATT as soon as my contract expires, so I'm stuck for 19 months!

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Re: Poor connection
vzw_customer_support
Customer Support
We don't want you to ever regret joining our family Graychet. I knows its frustrating to have service issues but we are always here to help with a resolution. What is your zip code? Have we processed a trouble-ticket to have our technicians investigate the area? This would be the last step in trying to fix your service issues.

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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