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Preordering
SHABEN89
Member

Hello. I have never preordered an iPhone before. Just wondering how this process works? I have one more payment due on my current iPhone before I am eligible to upgrade. Is there money due at that time when I  preorder? And if you preorder are you guaranteed to get the iPhone immediately upon release of the new models?

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Re: Preordering
NICMOF
Member

You'll have to either return your device or pay it the rest of the way off, No you are nat guaranteed the phone on release date, I preordered ded the iPhone 7 plus last year at the exact time the preorders went live and still didn't get it until 2 weeks after.

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Re: Preordering
Ann154
Expert
Expert

I don't think you can pre-order the phone on a device payment agreement if you haven't already completed your current payment agreement.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Preordering
Jette09
Member

I upgraded my phone about a year and a half ago and I still had about 6 payments left on my device. Verizon just required me to pay the balance on the phone or return the phone once I received the new device.

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Re: Preordering
NICMOF
Member

You'll have to either return your device or pay it the rest of the way off, No you are nat guaranteed the phone on release date, I preordered ded the iPhone 7 plus last year at the exact time the preorders went live and still didn't get it until 2 weeks after.

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Re: Preordering
SHABEN89
Member

Thank you!

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