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Re: Not receiving text messages from a specific person
Cmparent1
Member

So what if that doesn’t work? I have iMessage and sms turned on but am not receiving all my text. Turned phone on and off, still text missing. 

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Re: Not receiving text messages from a specific person
vzw_customer_support
Customer Support

Cmparent, we want to ensure you're able to receive all of your text. Have you checked under Settings>Messages>Blocked Contacts to make sure the number you're not receiving those texts from isn't blocked? Are you able to text that number without issue? Are you missing texts from anyone else?

 

EbonyR_VZW

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