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Replacement Phone through Asurion
Jacobsa1992
Member

So besides the fact that it took 3 weeks to get a replacement phone, I just got it today and sent my old one back in the mail. I am a bit concerned because I clicked to reset all settings not reset all CONTENT and settings so I am worried they will charge me!

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Re: Replacement Phone through Asurion
Loquat
Sr. Member

Is it policy to charge for not wiping the phone?  If I were in your situation, I'd be more concerned about my personal data/info left on that device rather than a charge that you may incur.  Just sayin....

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Re: Replacement Phone through Asurion
Weth
Sr. Leader

Did you turn off Find My iPhone first? If you turned off find my iPhone and then did the reset all settings, and they can get on the phone without a passcode, you should be ok. They do try to restore these phones and use them as replacements.

Agree with Loquat, I would be concerned you left your personal information intact.

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Re: Replacement Phone through Asurion
Jacobsa1992
Member

Well there is no way they could re-use my phone. It is beyond shattered inside and out.

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