Return and exchange

GREPEE74 · ‎09-18-2018

I just purchased an iphone x and a week later the new iphone is announced. Would I be able to exchange it for the new iphone if I'm still within my 30 days?

Ann154 · ‎09-18-2018

You can exchange it within your 14 day return policy period. After 14 days, no.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

rcschnoor · ‎09-18-2018

You hadn't noticed all the advertisements for at least the past month on all types of media outlets stating the new iPhones would be announced 9/12/2018???

Keep in mind, you will have to pay a $50 restocking fee when returning your iPhone X.

vzw_customer_support · ‎09-20-2018

New phones come out at an astronomical pace, GREPEE74. We know how it feels to see the newest one come out so soon after getting your own new one. You’re with the right group to get some answers and explore your options. Ann154 and rschnoor are spot on regarding the options to return a phone. You can also check out the return policy here: http://spr.ly/6581DFvUJ

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