Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Says phone is locked and need to reset
mamaw2ps
Member

My phone will not work.  Says it is locked.  Was working fine when I turned it off and when I got up to use it it will not work. What do I need to do

Labels (1)
0 Likes
Re: Says phone is locked and need to reset
vzw_customer_support
Customer Support

I'm very sorry your having issues with your device mamaw2ps. Let's dive deeper into this. What zip code are you in? What device do you have? Was it locked for incorrect password attempts?
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes