Congrats on upgrading to the iPhone 6S Plus, Watson79. I'm confident that you will love all that this smartphone has to offer. How did you activate your phone? For example, did you connect it to a computer using iTunes to activate? Also, do you and your spouse share an Apple ID?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!