Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Slow data service after switching to iPhone 7 with BYOD SIM

After switching from a Motorola Moto G to an Apple iPhone 7 A1660 using the BYOD SIM card, there is service but it is extremely slow. I had only 3G speeds on the Moto G. I thought by using the BYOD SIM card I could get 4G LTE speeds on the new phone. I just checked and I am only seeing about 4.9 Gbps down. Thanks in advance.

Labels (1)
Re: Slow data service after switching to iPhone 7 with BYOD SIM
Customer Support



We want to make sure you have the best speed possible with your service. Let's get to the bottom of this. Can you explain what you mean by BYOD Sim card? Did you purchase a Prepaid SIM card or device? Are you having trouble with calls or text?


Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!