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Slow data with two different iphones
EVILZEPH
Member

i have two different iPhones on my account (iphone 7 plus and 8 plus) and both are experiencing extremely slow data. I did multiple speed tests and they come up around 4mbps down and 10(??) mbps up. This doesn’t seem right? Is this a device issue or a networi? I’m in Southern California and before I added a 2nd device I had way better data. What gives??

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Re: Slow data with two different iphones
Salisbury
Sr. Member

  Hi EVILZEPH, are you referring to Cellular data or WIFI

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Re: Slow data with two different iphones
EVILZEPH
Member

Cellular...ive Got zero issues when connected to wifi

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Re: Slow data with two different iphones
vzw_customer_support
Customer Support

Evilzeph Our goal is to help make sure you have the data speeds you need. We have a few questions before we start troubleshooting. When did this start? Does this happen indoors/outdoors or both? What is the name of the plan you are on? Finally, may we have your Zip code to narrow the search?

DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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