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Spam/porn texts from gmail addresses
BSLR
Member

My 11 year old daughter and I are getting porn spam text messages from Gmail accounts. You can delete and block, but how can I stop them from coming to our iphones?

Re: Spam/porn texts from gmail addresses
9wood
Sr. Member

I haven't figured out how to stop them either I got no help when I called Verizon and asked

Re: Spam/porn texts from gmail addresses
Ann154
MVP MVP
MVP

Item 5 in the link. https://www.verizon.com/support/block-unblock-services-faqs/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Spam/porn texts from gmail addresses
vzw_customer_support
Customer Support

Thank you for reaching out to us. Getting the help you need is a must and we are here to help. Please meet us in a Private Note for assistance. We will stand by. - Albert

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Re: Spam/porn texts from gmail addresses
lmimlitsch60
Member

I'd like to know how to block this junk as well. Please  share. Thanks 

Re: Spam/porn texts from gmail addresses
9wood
Sr. Member

I got another Gmail spam today seems like Verizon has no interest in address the problem prepaid anyway as we have no option to block

Re: Spam/porn texts from gmail addresses
Ann154
MVP MVP
MVP

If the block feature isn't available for prepaid accounts and you aren't willing to switch your account to a postpaid account, then your issue really isn't Verizon Wireless' problem. 

 

There is a reason why prepaid accounts are less expensive. They have less free features included. If you need those features switch to the account type or carrier that includes those features for your budget. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Spam/porn texts from gmail addresses
9wood
Sr. Member

@Ann154 I guess if I pay more for a car mean it better? 

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Re: Spam/porn texts from gmail addresses
Ann154
MVP MVP
MVP

If it is a better quality than what I have now and I can afford it, I would consider it.

You keep "demanding" a feature not included with the Verizon Wireless prepaid accounts. If that feature is so important to you, you should research the other carriers' prepaid plans to see if they include that feature plus the other features that you need. If none of prepaid plans offer that feature, then you either need to consider switching to a postpaid account with that feature or learn to live with the limitations of the prepaid plan you are willing to pay for at this time. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Spam/porn texts from gmail addresses
9wood
Sr. Member

@Ann154 maybe your high horse needs to know other carriers have that option and if Verizon actually cared about customer than I might consider it but when they continue to ignore a problem for months and just repeat same and new excuses it's obvious they don't among other problems I have had I shouldn't be treated like garbage for one