Re: Spam/porn texts from gmail addresses
Ann154
Community Leader
Community Leader

@9wood

The block feature and others have likely not been included in the prepaid plans for years (10+) so I doubt highly that the last few months of one customer complaining about it will change anything. 

 

Also be careful what you ask for. For years customers complained about not being able to share their data usage with others on their account. When Verizon Wireless and other carriers finally added that option, those same customers complained about how the shared data could used.

 

If Verizon Wireless or any other carrier ever adds more of postpaid free features to their prepaid plans, I wouldn't be surprised if the cost of those plans are increased in response. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Spam/porn texts from gmail addresses
9wood
Specialist - Level 2

@Ann154 for one the issue I been trying for months yes that's months is with my signal not these spam texts which get ignore also by the way few times I called on it and again not months as you claim and also your other claims made are not correct either should not be making claim you know nothing about and are not even close on

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Re: Spam/porn texts from gmail addresses
Ann154
Community Leader
Community Leader

What are you rambling about without any proper sentence structure? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Spam/porn texts from gmail addresses
baywoodepmn
Enthusiast - Level 1

The texts I get are from a gmail address.  I can't block anything coming from gmail or I wouldn't get others I need to get. These all have a bunch of consonants as the user, then @ gmail.com. I have a Samsung Galaxy S6.  These started within the last few months.  Didn't have an issues before that.  Please give me a solution. 

Re: Spam/porn texts from gmail addresses
9wood
Specialist - Level 2

@baywoodepmn not sure what the solution is trying to find out myself tried few times on phone got silence and on here not seen anything beyond what others have stated

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Re: Spam/porn texts from gmail addresses
vzw_customer_support
Customer Service Rep

Thank you for all the details, baywoodepmn. I know it's important to only block specific messages. Here you can find all our options on how we can help you block these messages: https://www.verizon.com/support/block-numbers/ I hope this helps.  

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Re: Spam/porn texts from gmail addresses
CMICK1275
Newbie

They aren't coming from numbers.  They are coming from Gmail addresses.  You only allow us to block 15 email addresses.  Guess what, they are always different.  I've had more than 15 in the past month.  Get it together and give us an option to fix this.

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Re: Spam/porn texts from gmail addresses
alyson965
Enthusiast - Level 2

How does one send a private message to Verizon support about this issue?  I just called tech support about this and they don't know anything about the situation. Who is on top of this at Verizon???

 

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Re: Spam/porn texts from gmail addresses
BigAl52
Enthusiast - Level 3

Nobody that’s why these threads keep coming up. They claim the care but talk is cheap

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Re: Spam/porn texts from gmail addresses
PKallistratos
Enthusiast - Level 1

@Ann154 your response might be less cringe if the block from incoming e-mail actually blocked the phonenumber@vztext or @vzwpix loopholes... but it doesn't, which means even post-paid subscribers have no options in this case.

Cripes.