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Text message back up
Jessthies22
Member

How do I back up text messages from both lines to my Verizon

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Re: Text message back up
Loquat
Sr. Member

I don't know about backing them up to VZW but I know you can back them up via iTunes. 

Re: Text message back up
Jessthies22
Member

I can do that for both lines. I was told they could be backed up to Verizon

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Re: Text message back up
MiiHere
Leader

Verizon integrated messaging automatically backs up messages to the cloud for 90 days, perhaps this is what you heard?

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Re: Text message back up
Jessthies22
Member

That could be it I think. Do I just log on to my Verizon ?? Or how do I do it

Sent from my iPhone

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Re: Text message back up
MiiHere
Leader

I believe you have to be signed up for Verizon Integrated messaging, are you?

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Re: Text message back up
Jessthies22
Member

I am yes but I can't figure out how to do my husbands phone for him now

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Re: Text message back up
MiiHere
Leader

What I read said they should automatically sync to the cloud, I would check the settings on both the cloud, desktop app and your husbands phone to see if this feature has been turned off. It could just be that it will only sync on Wi-Fi and it hasn't been connected to Wi-Fi etc.

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Re: Text message back up
tikibar1
Sr. Leader
Sr. Leader

You'll need to set up a My Verizon account for your husband's line.  Each line needs it's own log-in credentials for line-specific features such as backups and integrated messaging.

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Re: Text message back up
Jessthies22
Member

Doesn't have to be done with his phone cause he at work but I can do it when he gets home I guess

Sent from my iPhone

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