The latest Apple Update turned on WIFI assit when it's ALWAYS OFF. Now my DATA usage went through the roof in one day, 13G in one day!
Brentaurban
Newbie

Verizon is acting like it's my fault... I think the obvious anomoly should be realized and the Data used should be credited back to the account. Verizon should go after Apple for restitution. This is because of the latest Apple Update on the phone turned on WIFI assist... This is NEVER on... I want to know if anyone else has experienced the same situation... Thank you.

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Re: The latest Apple Update turned on WIFI assit when it's ALWAYS OFF. Now my DATA usage went through the roof in one day, 13G in one day!
Salisbury
Specialist - Level 2

     Brentaurban, on a iPhone 6s Plus I installed iOS 9.3 this week and it did not turn on Wi-Fi assist. The Verizon carrier software was also updated as well, which had no affect on the Wi-Fi assist.

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Re: The latest Apple Update turned on WIFI assit when it's ALWAYS OFF. Now my DATA usage went through the roof in one day, 13G in one day!
Weth
Legend

Updated 2 phones, neither had wifi assist change.

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Re: The latest Apple Update turned on WIFI assit when it's ALWAYS OFF. Now my DATA usage went through the roof in one day, 13G in one day!
vzw_customer_support
Customer Service Rep

Let's see if we can zero in on where this additional usage has come from, Brentaurban. To start what apps show up as having used greater than 1 GB under the following Setting ( Settings > Cellular ) ? Addidtionally on this screen, when was the Last Reset as found at the very bottom? 
DavidH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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