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The wrong phone model is listed with my MEID. How can I fix this so I can upgrade?
appstatekate
Member

The registration online says I have a black iPhone 5, but the phone is actually a silver iPhone 5s (which I can trade in).  The MEID is correct but phone is not. How on earth do I fix this?

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Re: The wrong phone model is listed with my MEID. How can I fix this so I can upgrade?
SuzyQ
Sr. Leader
Sr. Leader

Call customer service to see if they can straighten it out for you.

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