I sent my old watch in for trade-in well within the cutoff date! I keep getting emails that they haven't received it...what do I do next, that doesn't involve going to Verizon, or calling...which is a pain!
We understand this is important for you, gypsyldy. We value your time and we want to help you look into this further. You can check the status of your trade-in using this link using your Submission ID: https://www.verizon.com/od/trade-in/checkStatus#/ What does it say when you enter your Submission ID?