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Correct Answer!
Trade-In
gypsyldy
Member
‎06-29-2021 07:54 AM

I sent my old watch in for trade-in well within the cutoff date!  I keep getting emails that they haven't received it...what do I do next, that doesn't involve going to Verizon, or calling...which is a pain!

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Correct Answer!
Re: Trade-In
vzw_customer_support
Customer Support
‎07-01-2021 08:03 AM

We understand this is important for you, gypsyldy. We value your time and we want to help you look into this further. You can check the status of your trade-in using this link using your Submission ID: https://www.verizon.com/od/trade-in/checkStatus#/ What does it say when you enter your Submission ID?

 

GersonG_VZW

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