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Trade-In
gypsyldy
Member

I sent my old watch in for trade-in well within the cutoff date!  I keep getting emails that they haven't received it...what do I do next, that doesn't involve going to Verizon, or calling...which is a pain!

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Re: Trade-In
vzw_customer_support
Customer Support

We understand this is important for you, gypsyldy. We value your time and we want to help you look into this further. You can check the status of your trade-in using this link using your Submission ID: https://www.verizon.com/od/trade-in/checkStatus#/ What does it say when you enter your Submission ID?

 

GersonG_VZW

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