Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade in program is a scam
Disappointed1161

I completed all the requirements for the trade in program, including unlocking it.  My iphone 5 was working fine and I traded up for an iphone 6.  I received an email that they could not turn it on or off, which is ridiculous.  They gave me a credit for $14.00.  Anyone else experience this?

Labels (1)
0 Likes
Re: Trade in program is a scam
vzw_customer_support
Customer Support

Disappointed1161 –
Congratulations on your new phone. We would never want you to have anything less than a great experience when using our Device Trade-in Program. When we receive your device, we ensure the information matches what you provided us during the online submission. If it doesn’t match the description that was submitted, you may receive less than the appraised value you received during your online submission. Please visit http://spr.ly/6582Br2IY for more information.

DaisyPPPP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes