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Trade in value
DJDaveyK1
Member

I am interested in getting the new IPhone 7 Plus.  I may trade in my IPhone 6 128gb.  Promo states I would get a $650 bill credit over 24 months.  But, while going through purchase my trade in amount is valued at $225.  I'm confused !!

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Re: Trade in value
Acrillix
Sr. Member

natashaa_vzw​ is correct. It's important to remember to complete the order for the equipment BEFORE processing the trade in for your current device because then you have to cancel the Trade In since the warehouse is expecting that device back. Complete the order and decline the trade in because when you do it with the trade in it will display the incorrect promotional value since the iPhone 7 is not current active.

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Re: Trade in value
Acrillix
Sr. Member

Yes you are correct. The trade in value will not include the value of the promotion since you do not have an iPhone 7 currently active.

Ensure your device is paid off in order to receive the $650.

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Re: Trade in value
Acrillix
Sr. Member

Oh and to add to this you complete the equipment order first and then when you receive your 7 then activate and trade in at vzw.com/tradein

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Re: Trade in value
DJDaveyK1
Member

So, do I get the $650 promo credit plus the $225?  Also, when I do the initial order, select no trade in and the do the trade in after I receive the phone in October?  Thanks for your help!

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Re: Trade in value
Acrillix
Sr. Member

natashaa_vzw​ is correct. It's important to remember to complete the order for the equipment BEFORE processing the trade in for your current device because then you have to cancel the Trade In since the warehouse is expecting that device back. Complete the order and decline the trade in because when you do it with the trade in it will display the incorrect promotional value since the iPhone 7 is not current active.

Re: Trade in value
DJDaveyK1
Member

Thanks so much Acrillix!  Appreciate the info Smiley Happy

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Re: Trade in value
Acrillix
Sr. Member

Glad I was of assistance. Please like and or mark as helpful so others can find this answer easily.

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