I bought and activated a new iPhone 13 Pro on an existing line. Now I am am trying to swap phones on my account. After I select the two phones I get the following error.
We are unable to find the details in our system for this device.
I need to complete this swap tonight to have my phone in the morning for work.
Hello, jpsamora. Congratulations on your new iPhone 13 Pro. We know how important it is to get activated. We are going to send you a Private Note to assist you with activating your phone. *Cassie