Trouble with IOS 11
WVWINDY
Newbie

I have a very simple (not smart) phone on Verizon. Since the smartphone upgrade to IOS 11, I am getting blank text messages from people who are trying to text me. I can get very short (4 or 5 words) messages, but the longer texts are coming through blank. any ideas?

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Re: Trouble with IOS 11
bd94s10
Specialist - Level 2

Very strange. I'd suggest backing up your device and doing a factory data reset. Set your device up as new and see if you still have the same problem. I'm on iOS 11 and have not experienced this issue. What model iPhone are you using?

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Re: Trouble with IOS 11
vzw_customer_support
Customer Service Rep

WVWINDY,

 

 

 

Help is here! A software update is supposed to enhance your phone, not hinder it. Let’s figure out what is happening with these blank texts. Bd94s10, thank you for your suggestions. What exact iPhone model are you using? Are the blank texts coming from just certain contacts & do you know if these texts are coming from only iPhone users?

 

 

 

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Re: Trouble with IOS 11
theclarks123
Newbie

good luck [removed] networks. IOS [removed] get it together and do what you advertise. same issues here, phone messages, phone calls, data, dosent matter. fix the network issues.

Profanity removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

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